ShopSocially is a unified, enterprise grade SaaS platform which helps retailers to acquire new customers, improve conversion rates, and maximize customer retention. Launched in October 2010, ShopSocially is a privately held company based in Santa Clara, CA.  It is a premium social platform of choice for 100s of top brands including ULTA, Beretta, Dressbarn, Avenue, Zazzle, etc., generating millions of dollars in attributable, incremental revenue.

ShopSocially enables you to get the most from your existing website traffic by acquiring up to 15% new customers through referral programs, improving conversions by up to 21% through solutions such as customer Q &A and visual commerce. These apps remove conversion barriers and increase social proof on the website. And lastly, increase repeat purchases by 26% through 360 degree Social loyalty solutions. All ShopSocially apps are omni- channel and work seamlessly across the desktop, mobile phones and tablets. Moreover, an intuitive analytics dashboard offers insights about social influencers, trending products etc. Facebook has recognized ShopSocially as one of the top platforms generating impactful revenue gains and has featured it in a case study.             

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Überblick über Integrationen

ShopSocially-Commerce Cloud cartridge is a combination of several apps, all offered in one cartridge. Salesforce Commerce Cloud merchants can simply install this plugin with help of installation guide and contact ShopSocially to get partner id after quick agreement process. You may activate either all apps or select certain apps. Once customized and activated, several pre purchase and post purchase campaigns starts showing to visitors and buyers on your site.

You also get access to a powerful dashboard that allows you to control every aspect of your campaigns without any code change. These include enabling/pausing specific apps, customizing look and feel, adding targeting options, auto scheduling social campaigns, setting up A/B tests and more. The dashboard also includes comprehensive analytics showing key metrics such as incremental sales, conversion uplift, word-of-mouth referrals, fan and email subscriber growth; rich social profiles, trending products and more. You will get an account manager who understands your objectives and recommend the most suited solutions based on the extensive experience.

Integration für den Download

Integrationsfunktionen

  • Referral program- Refer a Friend app that leverages your users to acquire new customers.
  • Customer Q & A - Enables customers to constantly engage with your products by submitting queries, answering questions, commenting, vote etc.  Adds “social proof”.
  • Visual Commerce – Adds “social proof” through photo testimonials from Facebook, Instagram, Twitter.
  • Customer Loyalty - A modern-day loyalty program to reward users for not just for purchases but also for social sharing, writing reviews, becoming a subscriber and for other activities that constitute a 360 degree engagement on the website.
  • Product Stories- Encourage every customer to share his/ her purchase with friends and family on social network, turning her into a brand ambassador.

Key platform features available with all these apps:                                                                                                                                        

  • A/B Testing: Compare campaigns and measure effectiveness
  • Advance Scheduling: No more staying up till midnight to change that creative that’s only supposed to stay live for Mother’s Day
  • Targeting: Customized offers/messages based on a host of targeting options including product category, time on site, new/existing customer etc.
  • Customization: Complete control over look-and-feel, placement etc
  • API Access: For building native experiences on your website.
  • Incentive Management: Kickbacks on friend purchase, generic or single use coupons, sweepstakes and more
  • Analytics: Detailed reporting on every aspect plus unique social insights

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